Effective Date: 17/04/2026
At Cosmic Compass, your privacy is sacred to us. We are fully committed to protecting your personal information and ensuring your trust as you navigate your cosmic journey with us. This policy explains how we collect, use, and safeguard your data in full compliance with GDPR and international privacy standards.
1. Information We Collect
We collect only what is necessary to prepare and deliver your personalized astrological report. This includes your full name and email address, birth information such as date, time, and place of birth, and any optional notes or personal requests submitted through our forms. All data is provided voluntarily and used exclusively for fulfilling your order.
Decision Protocol Data: For clients utilizing our Decision Guides (e.g., Wallet Rescue, Career Crossroads), we may process specific situational data points provided through our secure forms. This information is treated with the same high-level encryption as birth data and is used exclusively for the generation of your bespoke protocol.
2. How We Use Your Information
Your information is used for the sole purpose of generating and delivering proprietary digital assets. We utilize technical processing and fulfillment tracking strictly to ensure service delivery:
Dual-Channel Delivery: We process your email address to transmit encrypted PDF reports and generate unique, secure access URLs for our permanent online portal.
Security Logging: To prevent unauthorized access and protect our Intellectual Property, we log the IP address and timestamps associated with the activation of your unique access links. This is a security measure to ensure that the proprietary content is accessed only by the authorized licensee.
3. Data Storage and Retention
Reports and client details are delivered via email and stored securely on encrypted systems. Unless you request deletion, your data may be retained for up to 12 months for record-keeping and quality control purposes, after which it is permanently erased. Upon request, we delete all personal data immediately and irrevocably.
4. Payments & Security
All payments are processed exclusively through Stripe, one of the most secure and compliant payment platforms globally. We do not store or have access to any payment or card details. Stripe complies with PCI-DSS Level 1 standards, ensuring bank-grade encryption and protection for all transactions.
5. Zero-Tracking Infrastructure & Cookie-Free Analytics
Cosmic Compass is engineered with a strict privacy-first architecture. We do not use tracking cookies, marketing pixels, or invasive cross-site profiling scripts. To understand our website’s performance, we utilize a European, open-source telemetry framework (Plausible Analytics) that tracks only anonymous, aggregate trends. It operates completely without cookies and does not collect any Personally Identifiable Information (PII) or device fingerprints. Because your digital footprint is entirely secure and anonymous by default, you will not encounter intrusive cookie consent banners on this site. Your psychological and digital space is completely private.
6. Data Rights
You have the right to request access to your data, request correction or permanent deletion, and withdraw consent at any time. All requests are processed promptly and handled within reasonable timeframes according to GDPR standards.
7. Third-Party Services & Integrations
Mission-Critical Third-Party Integrations: To operate efficiently, Cosmic Compass relies exclusively on essential, privacy-compliant infrastructure partners: Stripe for bank-grade encrypted payment processing, secure mail servers for the delivery of your digital assets, and cookieless telemetry for website performance. These partners process only the absolute minimum data required for their specific function and are bound by strict GDPR-compliant confidentiality obligations.
Strict Limitations: Each partner handles information strictly for operational needs, such as payment processing or order confirmation delivery. We ensure that all partners maintain security standards equal to or higher than our own. We never collaborate with marketing agencies, data brokers, or advertising platforms that require personally identifiable client information. Birth data and personal details are never shared with advertisers or unauthorized entities.
8. Confidentiality
All astrology readings and communications remain strictly confidential between you and our professional astrology team. Client information is never disclosed, published, or repurposed for external use.
9. Intellectual Property & Legal Rights
All digital content delivered by Valguard is protected by international copyright laws.
Non-Disclosure Agreement: By purchasing our services, the user enters into a binding confidentiality agreement. Any public disclosure, “leaking,” or unauthorized distribution of Valguard’s proprietary materials will be met with immediate legal action. We monitor digital platforms for copyright infringement and will pursue statutory damages against any party found in violation.
10. Regulatory Compliance & Government Registration
Valguard operates under strict regulatory oversight to ensure absolute confidentiality for our clients. We are officially registered as a Data Controller with the United Kingdom’s Information Commissioner’s Office (ICO). This government-mandated certification guarantees that our data processing, encryption protocols, and client privacy frameworks meet the highest statutory requirements of UK law and the GDPR. You can independently verify our active legal status and corporate compliance on the official UK government database here.
11. Company Information & Contact
In our commitment to transparency and professional excellence, we provide our official corporate details below.
Operating Entity: Valguard Ltd.
Registered Address: 128 City Road, London, EC1V 2NX, UNITED KINGDOM
Company Registration Number: 16112099
Regulatory Registration: Valguard Ltd is a legally registered Data Controller with the UK Information Commissioner’s Office (ICO). Registration Reference: ZC115928
Official Email: [email protected]
