Effective Date: 30/09/2026
At Cosmic Compass, your privacy is sacred to us. We are fully committed to protecting your personal information and ensuring your trust as you navigate your cosmic journey with us. This policy explains how we collect, use, and safeguard your data in line with the UK GDPR and applicable privacy laws.
1. Information We Collect
We collect only what is necessary to prepare and deliver your personalized astrological report. This includes your full name and email address, birth information such as date, time, and place of birth, and any optional notes or personal requests submitted through our forms. All data is provided voluntarily and used exclusively for fulfilling your order.
For our ready-made Decision Guides, we collect only your email address at checkout. No other personal information is required.
2. How We Use Your Information
Your information is used for the sole purpose of generating and delivering proprietary digital assets. We utilize technical processing and fulfillment tracking strictly to ensure service delivery:
Delivery Methods & Asset Security: We process your email address to deliver your personalized report either as a PDF attachment or via a secure, private URL. If delivered via web link, the URL is uniquely generated for your order, strictly non-indexable by search engines, and inaccessible to anyone without the exact, proprietary web address.
Security Logging: To prevent unauthorized access and protect our Intellectual Property, we log the IP address and timestamps associated with the activation of your unique access links. This is a security measure to ensure that the proprietary content is accessed only by the authorized licensee.
- Zero-Marketing & Anti-Phishing Guarantee: We strictly process your email address for the singular operational purpose of delivering your purchased digital asset and providing requested customer support. We do not retain your email for marketing campaigns, we do not send promotional newsletters, and we do not employ up-sell email sequences.
Furthermore, for your digital safety: Cosmic Compass will never initiate contact, send unsolicited direct messages, or request additional payments via email, social media, or text. If you receive an unsolicited message claiming to be from our team, it is a fraudulent impersonation. Please exercise extreme caution and verify that all communication originates strictly from our official domain ([email protected]).
3. Data Storage and Retention
Reports and client details are delivered strictly to your designated email—either as encrypted PDF files or dynamically hosted, non-indexable web links—and stored securely on encrypted systems. The hosting environment blocks all web crawlers to guarantee the total privacy of your digital assets. Unless you request deletion, your data may be retained for up to 12 months for record-keeping and quality control purposes, after which it is permanently erased — except where the law requires us to keep certain records longer (for example, accounting records). Upon request, we delete all personal data immediately and irrevocably.
4. Payments & Security
All payments are processed exclusively through Stripe, one of the most secure and compliant payment platforms globally. To ensure maximum security, the entire checkout and transaction process takes place strictly within Stripe’s secure, off-site hosted environment. At no point does any financial transaction occur on the Cosmic Compass website or servers. We do not collect, process, see, or store your credit card numbers, personal financial details, or payment data. Stripe maintains absolute and sole responsibility for the end-to-end management of your transaction. By completing a purchase, you are interacting directly with Stripe’s PCI-DSS Level 1 infrastructure, guaranteeing bank-grade encryption and total isolation of your sensitive financial information.
5. Zero-Tracking Infrastructure & Cookie-Free Analytics
Cosmic Compass is engineered with a strict privacy-first architecture. We do not use tracking cookies, marketing pixels, or invasive cross-site profiling scripts. To understand our website’s performance, we utilize a European, open-source telemetry framework (Plausible Analytics) that tracks only anonymous, aggregate trends. It operates completely without cookies and does not collect any Personally Identifiable Information (PII) or device fingerprints. Because your digital footprint is entirely secure and anonymous by default, you will not encounter intrusive cookie consent banners on this site. Your psychological and digital space is completely private.
6. Data Rights
You have the right to request access to your data, request correction or permanent deletion, and withdraw consent at any time. All requests are processed promptly and handled within reasonable timeframes according to GDPR standards.
7. Third-Party Services & Integrations
Mission-Critical Third-Party Integrations: To operate efficiently, Cosmic Compass relies exclusively on essential, privacy-compliant infrastructure partners: Stripe for bank-grade encrypted payment processing, secure mail servers for the delivery of your digital assets, and cookieless telemetry for website performance. These partners process only the absolute minimum data required for their specific function and are bound by strict GDPR-compliant confidentiality obligations.
Strict Limitations: Each partner handles information strictly for operational needs, such as payment processing or order confirmation delivery. We ensure that all partners maintain security standards equal to or higher than our own. We never collaborate with marketing agencies, data brokers, or advertising platforms that require personally identifiable client information. Birth data and personal details are never shared with advertisers or unauthorized entities.
8. Confidentiality
All astrology readings and communications remain strictly confidential between you and Cosmic Compass. Client information is never disclosed, published, or repurposed for external use.
9. Intellectual Property
All content we deliver is protected by copyright and licensed for your personal use only. See our Terms of Service for details.
10. Company & Regulatory Information
Valguard Ltd (Company No. 16112099), 128 City Road, London, EC1V 2NX, United Kingdom, is the data controller for this website. We are registered with the UK Information Commissioner’s Office (ICO) as a data controller, reference ZC115928. You can verify our registration on the ICO’s public register.
11. Legal Basis, International Transfers & Complaints
We process your personal data because it is necessary to fulfil your purchase (performance of a contract). Our payment provider, Stripe, may process data outside the United Kingdom under appropriate legal safeguards. If you have a concern about how we handle your data, please contact us first at [email protected]. You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ico.org.uk).
12. Company Information & Contact
In our commitment to transparency and professional excellence, we provide our official corporate details below.
Operating Entity: Valguard Ltd.
Registered Address: 128 City Road, London, EC1V 2NX, UNITED KINGDOM
Company Registration Number: 16112099
Regulatory Registration: Valguard Ltd is a legally registered Data Controller with the UK Information Commissioner’s Office (ICO). Registration Reference: ZC115928
Official Email: [email protected]